Refund & Cancellation Policy

Cancelling Pro

• You can cancel any time from Account → Subscription → Cancel. You can also ask us on WhatsApp or by email and we'll do it for you.
• After you cancel there are no further charges. Pro stays on until the end of the month or year you have already paid for, then your account moves to the free plan.
• You can also stop the UPI Autopay or card mandate from your UPI app or bank; please cancel on foodcost.in too so your account shows the right status.
• Nothing you saved is deleted when Pro ends.

Refunds

• Charged by mistake or twice: full refund of the extra charge.
• Charged after you cancelled: full refund of that charge.
• Pro didn't work for you: if a Pro feature you paid for wasn't working and we couldn't fix it within 7 days of you telling us, we refund that month (or the unused months of a yearly plan).
• Otherwise, payments for a period that has started are not refunded, but you keep Pro until that period ends.

Approved refunds go back to the same UPI account or card through Razorpay, usually within 5–7 working days (your bank may take a little longer to show it).

Live workshops

• Can't make it? Tell us at least 24 hours before the start and we move you to the next date or refund you in full.
• We cancel or move the date: full refund if the new date doesn't suit you.
• Everyone who registers gets the recording, so a missed session isn't lost. After the workshop has started, fees are not refunded.

Expert help services

• You pay only after we've talked and agreed the work, through a Razorpay payment link we send you.
• If we can't start the work, you get a full refund. Once the work has started, we refund the part not yet done.

How to ask

Email costing@foodcost.in or call +91-9037333233 with the email or mobile number on your account and the payment date. We reply within 2 working days.